CONTACT INFORMATION

Last updated: October 19, 2026

We are here to help with questions about our products, your order, payment, delivery, return, or refund.

EMAIL

info@tess-newyork.com

RESPONSE TIME

We aim to respond within one business day. Messages received on weekends or public holidays are handled on the next business day.

For faster assistance, include your order number and a clear description of your question. If the product or parcel is damaged, defective, or incorrect, attach clear photographs or video where possible.

COMPANY INFORMATION

Tess New York is a trade name of MASSA LEGACY LLC.

Store operator and contracting party:

MASSA LEGACY LLC
5830 E 2nd St, Ste 7000 #35625
Casper, Wyoming 82609
United States
Wyoming Entity ID: 2026-001974071

Website: https://tess-newyork.com

ADDRESS NOTICE

The Wyoming address above is the registered business address of MASSA LEGACY LLC. It is not a retail store, fulfillment center, or return address and does not accept product returns.

Contact us before returning any product and wait for approval and return instructions. The applicable return address and complete conditions are provided in our Return and Refund Policy.